Terms of Service

Welcome to The Friendly Store. By using our website and placing an order, you agree to the terms outlined below.

Use of Our Website

By visiting our website, browsing products, creating an account, or placing an order, you agree to use The Friendly Store for lawful purposes only and in accordance with these Terms of Service.

Product Information

We work to provide accurate product descriptions, images, pricing, and availability. However, product details may occasionally contain errors or change without notice. We reserve the right to correct errors, update information, or cancel orders if needed.

Orders and Payments

When you place an order, you agree to provide accurate billing, shipping, and contact information. Orders are subject to acceptance, payment authorization, product availability, and fulfillment processing.

Shipping, Returns, and Refunds

Shipping times, return eligibility, and refund eligibility may vary depending on the product, supplier, order status, and delivery details. Please review our Shipping Policy, Return Policy, and Refund Policy for more information.

Customer Responsibilities

Customers are responsible for providing correct shipping information, checking order details before purchase, and contacting us promptly if there is an issue with an order.

Limitation of Liability

The Friendly Store is not responsible for delays, losses, or damages caused by carriers, incorrect customer information, supplier delays, events outside our control, or misuse of products after delivery.

Changes to These Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page, and continued use of our website means you accept the updated terms.