Privacy Policy

Your privacy matters to us. This Privacy Policy explains how The Friendly Store may collect, use, and protect customer information when you visit our website or place an order.

Information We Collect

When you visit our website or place an order, we may collect information such as your name, email address, phone number, billing address, shipping address, payment details, order information, and website usage information.

How We Use Your Information

We use your information to process orders, provide customer support, send order updates, improve our website, prevent fraud, and communicate with you about your purchases or store updates when permitted.

Payment Information

Payments are processed securely through Shopify and supported payment providers. We do not store full payment card details on our website.

Sharing Information

We may share necessary information with service providers that help us operate our store, including payment processors, shipping providers, fulfillment partners, email services, website tools, and fraud prevention services.

Cookies and Website Tools

Our website may use cookies and similar technologies to support website functionality, analytics, checkout, marketing, and customer experience improvements.

Your Choices

You may contact us to ask questions about your personal information or request updates where applicable. You may also unsubscribe from marketing emails by using the unsubscribe link included in those messages.